Specimen
I
Plaggra
01 · lofte-i
48-hour quote.
Within 48 hours after receiving your brief, we deliver a handwritten quote. If we miss the timing, the sample kit is our responsibility.
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Standards
Standards are not a sales page. They are the rules we use when choosing fabric, writing quotes, approving samples, and handling defects.
Start briefOur pledges
Four public commitments, written before the quote so the relationship has a shape before money changes hands.
01 · lofte-i
Within 48 hours after receiving your brief, we deliver a handwritten quote. If we miss the timing, the sample kit is our responsibility.
02 · lofte-ii
We replace, remake, or refund every manufacturing defect within fourteen days after delivery. No forms. No photo-proof rituals. No defect categories.
03 · lofte-iii
Before we produce a full order, we send a sample. You hold it, you approve it. If you do not like it, we do not produce it.
04 · lofte-iv
When you email us, a human answers within one day. Never a support team, never a CC chain, never a rotating help desk - and the same human six months later when you return.
The same human thread continues when you come back six months later.
How we work in practice
Six operating artifacts. Two are active at launch; four stay visible as dated placeholders until the first production runs create them.
01 · Launch artifact
The checklist used before a supplier sample can unlock a customer order.
02 · 28 Apr 2026
Tuesday 28 April 2026 - the second supplier sample is reviewed on the studio desk.
03 · Planned after first production run
QIMA excerpt is added when the first inspected production run is complete.
04 · Planned within 4 weeks of samples
Stitch-density macro is added after the supplier sample macro session.
05 · Planned after first closed spec exchange
Redacted supplier correspondence is added once the first spec exchange is closed.
06 · Planned after first defect case
Defect decision log is added when the first defect case is resolved.
01
Aprons start from 280 SEK per piece at 15+ units, polos from 320 SEK at 20+, and tunics from 450 SEK at 20+. We state GSM, weave, finish, and decoration method in the quote so the decision can be compared.
02
Every order has a locked specification before production: garment, measurements, colour, branding, quantity, and tolerances. Before dispatch we check stitching, branding, size matrix, and packing against the quote.
03
No full order is produced before a physical sample is approved. You hold the garment, see the branding at real size, and say yes only when it fits the room.
04
Manufacturing defects reported within fourteen days of delivery are replaced, remade, or refunded. You email one sentence and one photo. We answer as people.
05
We work with vetted manufacturing partners in Asia. Every order includes sample approval and pre-shipment quality inspection.